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IDProjectCategoryView StatusDate SubmittedLast Update
0001670T99X171.00 SKB EagleGeneralpublic2023-03-01 17:292025-04-07 10:13
Reporter(ALTech) SH Son Assigned To(MFG) An Tran Due Date
PrioritynormalSeveritys3-moderateReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001670: [Eagle] FA report : system hangup
DescriptionThis STB is used from customer SW engineer and was system hangup. They request Failure analysis.

PCBA S/N : UTP0ASP
TagsNo tags attached.
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Relationships

related to 0001884 feedback(ALTech) SH Son [Eagle] Field issue analysis 

Users monitoring this issue

User List (ALTech) BY Lee , (ALTech) Hyunsik Kim , (ALTech) JW Kim , (ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) Sophie Lee , (ALTech) Sun Choul Joung , (ALTech) SY Yoon , (MFG) An Tran , (MFG) Ben Trinh , (MFG) Yuri Ruan , (PM) Dennis Lu , (PM) Sheila Tu , (PM) Tiffanie Lai , (Sales) Miya Wang

Activities

(ALTech) SH Son

2023-03-01 17:30

developer   ~0012391

HI An
Please upload the FA report send to you at today's meeting

 PCBA S/N : UTP0ASP

Thanks
SON

(MFG) An Tran

2023-03-09 19:54

developer   ~0012491

Hi Mr SH Son

I would like to send you FA report as the attached file.

Please kindly review it and let us know if have issue.

Thanks
BFX-AT100 System hangup FA Report_20230308.pptx (3,114,370 bytes)

(ALTech) SH Son

2023-03-20 10:08

developer   ~0012573

HI An Tran
 0001670:0012491
about this SOC, Please proceed vender FA report. please comment due date also
P/N: 002.02753.005
Vendor: AMLOGIC

SN : 2149688001202099000013
MAC : D81265923DBB

Thanks
SON

(ALTech) SH Son

2023-05-23 14:46

developer   ~0013209

Hi An,
Please update this SOC FA report

Thanks
SON

Issue History

Date Modified Username Field Change
2023-03-01 17:29 (ALTech) SH Son New Issue
2023-03-01 17:29 (ALTech) SH Son Assigned To => (MFG) An Tran
2023-03-01 17:29 (ALTech) SH Son Status new => assigned
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (ALTech) BY Lee
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (ALTech) Hyunsik Kim
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (ALTech) JW Kim
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (ALTech) Lonnie Kim
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (ALTech) SH Son
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (ALTech) Sophie Lee
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (ALTech) Sun Choul Joung
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (ALTech) SY Yoon
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (MFG) An Tran
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (MFG) Ben Trinh
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (MFG) Yuri Ruan
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (PM) Dennis Lu
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (PM) Sheila Tu
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (PM) Tiffanie Lai
2023-03-01 17:29 (ALTech) SH Son Issue Monitored: (Sales) Miya Wang
2023-03-01 17:30 (ALTech) SH Son Note Added: 0012391
2023-03-01 18:10 (SW) Kerwin Chen Severity s2-severe => s3-moderate
2023-03-09 19:54 (MFG) An Tran Note Added: 0012491
2023-03-09 19:54 (MFG) An Tran File Added: BFX-AT100 System hangup FA Report_20230308.pptx
2023-03-20 10:08 (ALTech) SH Son Note Added: 0012573
2023-05-23 14:46 (ALTech) SH Son Note Added: 0013209
2024-01-31 14:41 (ALTech) SH Son Summary [Eagle] FA report => [Eagle] FA report : system hangup
2024-01-31 14:41 (ALTech) SH Son Relationship added related to 0001884
2025-04-07 10:13 (PM) Sheila Tu Status assigned => closed
2025-04-07 10:13 (PM) Sheila Tu Resolution open => fixed